From anarchy to new world advertising – The Bubble project

What started out as an anti-advertising campaign now has the potential to take ads closer to consumers. Far from being subversive, the Bubble project is now the way forward.

Ji Lee (artist and art director) was the founder of the project in New York in 2002. It’s original aim was to “counterattack the one-sided corporate onslaught of marketing and advertisement messages that propagate public space”.

 

Ok, heavy socio-political stuff but we need people to challenge us. To do this he printed 15,000 stickers, die cut into the shape of speech bubbles, and started pasting them onto posters around New York. The passing public then started to add comments to these blank bubbles. He photographed them and posted them on the web.

By filling in the bubbles, consumers were engaging in the project and transforming “the corporate monologue into an open dialogue”. In the world of social networking and community engagement this is a brilliant idea.

But as a brand you can see it two ways.

 

Old school – you are defacing my ad. New school – you are ‘enfacing’ my ad. (Enfacing is a new street term for taking something dull and making it more interesting – look it up on Facebook).

The idea has spread globally and in the UK you can join it through Facebook (type in The Bubble Project (UK) into groups).

In 2006 Ji published a book on the ~Bubble project called ‘Talkback’. Ironically, rather than attacking advertising he was embracing the new era of advertising. His actions are making the more innovative minds in adland think.

The idea that consumers can interact with ads is the way forward. We are living in the world of ‘co-creation’ and ‘collective thinking’.

 

The old creative team of art director and copywriter is being replaced by consumer creativity and a creative director who filters, develops and manages the ideas. Have a look at what Facegroup are doing.

The idea that we just talk AT the public is fast becoming an outdated and irrelevant idea. As a concept this will freak out many brands and agencies, but the few that want to be progressive will more than likely embrace this as a concept. In fact I think it’s only a matter of time before we see a campaign for a top brand like Coke that looks like it’s a victim of the Bubble project but is in fact manipulating it. Those bubbles on the poster are designed to create social comment.

 

And why not? Shouldn’t our customers have a voice?

Back in the late 90’s when I was at McCann’s we developed a concept for Coke that allowed the public to make their message more important than Coke’s. At the time this was seen as too progressive. Today it’s acceptable.

The Bubble project may seem like a bit of fun, or even anarchist, but it’s more significant than that. What it really signifies is that the consumer is now in control, not the brands. And as a consequence the role of agencies as the ideas creator is now questionable.

  • http://tinyurl.com/Reputation-Image candace kuss

    hey Chris,

    Totally agree customers should have a voice. They always have had — it is marketers who have been forced to grow ears.

    Online commenting is like the bubble sticker. Would be really cool to see an agency and advertiser brave enough to add comment functionality to their online ad. Maybe some are already?

  • John Gallen

    The Bubble Project turns “the corporate monologue into an open dialogue”. That is just nonsense. Did you actually read the comments left by the public. Theyre just having a laugh. People have been defacing advertising since the time of Pompeii and that’s fact.

    Yes, I agree that proper dialogue is the future. But this kinda giddy excitement for the likes of The Bubble Project is just too much, and talked-up too much.

    Like Pompeii, this kinda thing is already all over our streets, and the web, and its not new. I agree with Ms Kuss that online commenting is similar to the Bubble. But, as for advertisers being brave enough… there will always be a moderator.

  • http://www.crowdsurfing.net Martin Thomas

    Like most things in life, it is a question of balance. Smart brand owners are recognising that it makes sense to provide their customers (and employees) with the opportunity to participate in different forms of brand activity, from communication to product development. But this doesn’t mean that EVERY piece of brand activity has to be co-created or crowd-sourced and that control of the brand should to be abdicated to the crowd.

  • http://www.symple.co.uk CHRIS ARNOLD

    I think it was IBM, but the story is that an unhappy employee started a forum complaining about what it was like working there. Soon others joined. The board was split. One half wanted to seek out the employees and sack them (the old farts). The others (new age thinkers) decided to encourage the forum and started to act on the comments. The outcome – an empowered happy workforce.

    The same ideas applies to customers. Engage and embrace their comments. Then act on them.

  • Norman

    Oh dear. Another interesting idea destroyed by hyperbolee. Sorry, Chris, you should be a politician. Like them, you claim to know the future, and know that anyone who doesn’t recognize your truth is outdated and irrelevant. Believe it or not, its a big world out there and there isn’t one truth.

  • Martin Corcoran

    what utter shite. “the consumer is now in control” er, i think you will find they always have been. if they don’t like your product, they shop elsewhere. you adapt or die. as for “enfacing” i think you will find graffiti has been around since cave painting. you’re just giving old concepts nathan barley-style meeja terms and passing them off as something new and profound. very wanky.

  • CHRIS ARNOLD

    A sense negative karma.
    There are many truths, of course, but have you one you stand by or are you just a spectator? In life you can be a sheep or shepherd.
    Graffiti is defacing not enfacing.

  • Adam Powell

    Chris, I’m not sure I agree with your assertion that graffiti is defacing, not enfacing.
    You’re a creative – what would you rather see, blanks walls down the side of the rail-tracks, or the creative outpourings of street artists.
    I reckon that my occasional ride in to Marylebone from the middle-of-nowhere is all the better for a little graf. Likewise, dis-used and run-down industrial buildings, walls on wasteland or in car-parks – concrete or colour? I know which I’d choose.

  • paul c-c

    How fascinating

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