This isn’t the 10 tips to get it right but the 10 mistakes you can make as a brand. No doubt very debatable, and we’d all agree that if you hire top people/agencies you’ll not make these. But how often do companies opt for the wrong people? The problem is that every brand manager thinks they have to be in the Social Media space so rushes in and can easily get taken for a ride. However, the bigger brands now do know their stuff, so make less mistakes. But it’s still an over hyped area of marketing with few solid rules and a lot of unpredictability.